Logistics with Flexibility

Logistics with Flexibility
  • Opening Intro -

    In the truck driving world, it is about more than just driving safe miles.

    It is also about customer service, knowing the roads and understanding delivery deadlines.


Over-the-road truck drivers make it possible for goods, supplies and food to reach interstate consumers. Their job is important, and careful scheduling is a requirement. Ample time, in terms of road conditions and allowed driving hours, aid in planning on-time deliveries.

Contractors Pick Loads

Some companies allow contractors to pick their own loads. This aids in assuring on-time deliveries as the driver clearly sees where the load is being picked up and where its scheduled delivery is. The contractor can also see what the contents of the load are. If the driver is not comfortable hauling a specific load, it can be passed for other available drivers.

In logistics, it is quite important for a driver to be comfortable with what he/she is hauling. A nervous driver can result in an accident or damaged load contents. Drivers that get details about their load in full prior to accepting it often have more successful trips.

Specialized Hauls

Drivers specializing in specific materials such as glass, chemicals and hazardous materials require finesse while driving. Taking the wrong route can lead to broken goods. Companies requiring specialized hauls can build a reputation with a specific set of contractors, even with specified routes of travel for better tracking of the load.

Customized Service

Individualized customer service is important in logistics. If there is an issue with a load, contacting a representative or logistics manager directly is far more efficient than automated systems and endless voicemail recordings. Direct contact is important. Delivery times and preferred routes can change at any time during a run. Being able to contact the driver or driver’s supporting supervisor immediately is a must so that the driver can adjust his or her planned route accordingly.

Driving in Teams

It is common for loads requiring a rush delivery. In these cases, drivers may be required to run in a team. It is important to inform the supervisor of the urgency and the requirement for a team in the load details. A single driver is only permitted to drive 11 hours consecutively, with a required 10 hour rest period. If a load requires delivery sooner, a driving team is required to prevent an infraction.

Carefully planning logistics with a set deadline is required for the safety of the driver, other motorists on the road and the safety of the load contents. Selecting contractors with higher safe driving miles is ideal as these are the most experienced drivers with more knowledge of travel time in a commercial vehicle. These drivers are also aware of more short-cuts for their route and how to get around common detours for on-time deliveries.


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